Privacy Policy

This page explains what information Cosmic Heroes collects, how we use it, and the choices you have. If anything here is unclear, email us at privacy@cosmicheroes.shop.

Information we collect

• Order information — name, email, shipping address, and order details you provide at checkout.
• Payment information — handled directly by Stripe. We never see or store your full card number.
• Communications — messages you send us (support, feedback).
• Usage data — basic analytics such as pages visited, device type, and referrer, used to improve the site.

How we use it

• To process, ship, and support your orders.
• To send transactional emails (order confirmations, shipping updates).
• To detect and prevent fraud.
• To improve our products, site, and customer experience.

Who we share it with

We share personal information only with the service providers we need to run the business:

• Stripe — payment processing.
• Shipping carriers — to deliver your order.
• Email & hosting providers — to send transactional email and host the site.

We do not sell your personal information.

Your choices

• Unsubscribe from marketing emails at any time via the link in the email footer.
• Request a copy or deletion of your personal information by emailing privacy@cosmicheroes.shop.

Cookies

We use a small number of cookies to run the site, remember your session, and measure aggregate usage. You can disable cookies in your browser, but parts of the site may not work correctly.

Children

Our products are made for children, but the site itself is intended for adults purchasing on their behalf. We do not knowingly collect personal information from children under 13.

Data retention & security

We keep order records for as long as needed to run the business and meet legal obligations. We use industry-standard safeguards, but no system is 100% secure.

Changes

We'll post any changes to this policy on this page and update the "last updated" date above.